Contact us
Location
Swindon (hybrid)
Advertising Salary
£25,000

The opportunity

We’re on a mission to make financial advice accessible to everyone – and we need passionate, driven people to help us do it.  We’re looking for an experienced Administrator to join the team, supporting our growth ambitions for the future. 

The primary purpose of the role is to assist our in-house Financial Advisers with all aspects of customer applications, following up and chasing lenders and providers, liaising with third parties and clients. Providing first-class administration for the team, as well as maintaining records accurately, this is a vital support role with great development opportunities. 
 
This a 9 month fixed-term contract, based in our Swindon office. 
 
The benefits: 
  • Salary - £25,000
  • Bonus scheme - on target bonus - 7.5%
  • Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
  • Critical illness cover
  • Income protection - 1 x salary
  • Death in service - 4 x salary
  • 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
  • A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Key Accountabilities:
  • Processing new advice leads.
  • Qualifying new mortgage and protection applications.
  • Obtaining agreements in principle with lenders.
  • Packaging mortgage cases to lenders including obtaining client affordability evidence.
  • Managing the team inbox and inbound enquiries line.
  • Follow up pipeline cases proactively. 
  • Managing the correspondence between the adviser network and their clients.
  • Providing data and reports to help the advice team.
  • Maintaining the CRM records. 

What will you need to succeed?

  • Ideally, some experience in Financial Services or Advice.
  • Established administration experience. 
  • Great customer focus and service excellence. 
  • Self-motivated with ability to work within a team.
  • Proactive, curious and solutions focused. 
  • Strong customer services ethic.
  • A clear communicator who can engage clients over the phone.
  • Exceptional telephone and written skills.

Why us?

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

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