Vetting Services Team Leader (OWL)

The opportunity

We are looking for an experienced and detail-driven professional to oversee our Vetting and Training Administration processes, ensuring full compliance with company policies and all relevant regulatory requirements and Right to Work legislation in the UK. This role plays a key part in managing end-to-end recruitment, pre-assessment learning, onboarding, and ongoing training and competence processes while maintaining adherence to FCA guidance.

You will lead and support the vetting team through regular quality audits, coaching and performance monitoring, and will also manage financial monitoring cases to ensure advisers meet both regulatory standards and key performance indicators.

This is a Home Based role.

The benefits:

Salary - up to £35,000
Bonus scheme - on target bonus - 7.5%
Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection - 1x salary
Death in service - 4x salary
27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

You will supervise Owl Operations & Vetting team reporting to Operations & Risk Manager.
Operate within the OWL T&C scheme, risk-based recruitment program for new Advisers within the Owl Financial sales force.
Supervise the recruitment program for new OWL advisers, ensure all applications are screened in line with Fit and Proper guidelines.
Supervise the team in all aspects of day-to-day activities including quality checks monthly.
Liaise with key stakeholders in Owl to ensure Operation and Vetting issues are managed across the Owl sales force.
To assess adviser’s personal financial situations within the risk framework, the preparation of recommendations to key stakeholders within Openwork/Owl.
To remain under contract or terminate to key stakeholders within penwork/Owl.
Maintain process procedures across all aspects of the role to ensure consistency of application and approach.

What will you need to succeed?

Experience managing high performing team and managing under performance.
Knowledge of the vetting process in a regulatory environment.
Ability to maintain team morale while enforcing compliance and standards.
Data protection awareness and confidentiality handling.
Experience in maintaining and improving processes for consistency and compliance
Excellent communication skills (written and verbal).
Ability to lead by example and uphold company values.
Strong attention to detail

Why us?

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

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Vetting Services Team Leader (OWL)

The opportunity

What will you need to succeed?

Why us?

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