Training & Competence Manager

This is a 12-month fixed term contract, field based role.

As a Training and Competence Manager you will ensure the effective delivery of Training and Competence (T&C) quality and risk oversight with a team of Supervision experts to Openwork’s Partner Firms, Advisers and practice supervisors.

You will create a high-performing, collaborative and motivated team through strong leadership, direction, performance management and engagement.

You will also ensure robust resource management and planning, budget controls, reporting mechanisms and communication channels are in place to support the effective running of the T&C team.

Additionally, you will adopt a continuous improvement approach to all things: seeking to evolve ways of working aligned to Openwork’s strategic aims.

• Mortgage Advice Qualification (essential).
• Hold a Level 4 Diploma qualification (essential).
• Hold a Supervisory qualification H15 or J07 or committed to complete this within 12-months in role.
• Holds or committed to complete Equity Release Qualification within 12-months in role.
• Ensure own competence as a Supervisor is maintained to perform role and up to date CPD/SPS/SOS status where appropriate.
• Demonstrable experience effectively leading and managing a team of professionals in a regulated environment.
• Min 2 years’ experience Supervising Advisers and providing technical guidance and direction as a subject matter expert.
• Evidence of using a data driven approach to drive impactful supervisory interventions.
• Knowledge working with specialist licences (for example Equity Release).
• Evidence of strong understanding of the FCA T&C handbook and broad understanding of the wider regulatory environment.
• Experience applying FCA handbook expertise with confidence and flexibility across a wide range of situations.
• Evidence of creating risk and quality remediation plans suitable for root cause and achieving good client outcomes.

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.