Office Assistant

As the office assistant, you’ll play a key role in ensuring the smooth and efficient running of our London office. You’ll help create a welcoming, organised, and productive environment for colleagues, advisers and visitors alike, consistently reflecting our brand values of professionalism, integrity and approachability. Working closely with the Head of Facilities, you’ll support the day-to-day management of the office and contribute to the successful delivery of the upcoming office move project. You’ll also provide ad-hoc administrative support to Omnis and Openwork Colleagues as required. 

This is a 9 month fixed term contract, based 5 days a week in our London office.

 The benefits:

• Salary – up to £42,000
• Bonus scheme - on target bonus – 7.5%
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection
• Death in service - 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days. 
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

• Greet and assist guests, advisers and colleagues in a warm and professional manner.
• Deal with all enquiries in a professional and courteous manner, in person on the telephone or via email.
• Support the Head of Facilities in managing and upholding H&S processes such as security process and first day inductions 
• To showcase our brand and enhance the guest experience by ensuring the environment is tidy and appealing at all times.
• Collaborate with colleagues and liaise with suppliers to ensure needs are met. To manage office supplies, equipment, and resources such as taxi’s couriers, catering suppliers etc
• Work with the EA’s and Openwork team in the set-up of meeting rooms and organise/coordinate the appropriate equipment.
• Provide general ad-hoc support to the office as and when required.
• Support the evacuation process in cases of emergency, acting as a first point of contact for guests & emergency services.
• Work with the Head of Facilities on a variety of tasks as and when needed.
• Liaise with IT support in Swindon to maintain the London office for Executives, colleagues, advisers and guests.
• Supporting office move as when required.
• Perform the role of Fire Marshall and First Aider (training will be provided).
• Using the Yardi Bluepoint system. 

• Proven ability to communicate effectively at all levels in the organisation.
• Detailed understanding of business commercials, identification of risks and commercial mitigations.
• Company systems and procedures, i.e. contracts, regulatory regime.
•  Ability to understand the interdependencies between internal functions and operational considerations.
• Excellent interpersonal, presentation and communication skills, written and verbal.
• Committed and flexible team player with the ability to work on own initiative.
• High level of emotional intelligence and communication skills to manage adviser and client transitions sensitively and effectively.
• Ability to confront difficult issues and take ownership for resolution, without the need for approval.
• Competent at prioritising, resourcing, planning and performance management.
• Able to take responsibility, act decisively and be accountable.
• A reputation for diplomacy and discretion.