Investigations Consultant

The benefits:

• Salary - £32,000 - £42,000 depending on experience
• Bonus scheme - 7.5% on target bonus
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection
• Death in service - 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key Accountabilities:

• Actively monitor and analyse various data sources to detect and report quality concerns, emerging risks, trends, and behavioural indicators.
• Clearly communicate findings and articulate actionable recommendations, implementing effective solutions to protect The Openwork Partnership and reduce consumer harm.
• Identify ways to make processes more efficient and strengthen regulatory controls. Help define what the processes should be and play a key role in shaping the new function.
• Support for the delivery of effective control management across AR monitoring activity.
• Display an understanding of the end-to-end business processes, procedures, and systems (across operational functions) so that the implications of change are fully understood and communicated.
• Undertakes a variety of governance, monitoring and assurance activities including supporting compliance-based audits and risk assessments focused on systems and controls across operational functions.
• Projects & Audits - Provide support to projects and initiatives as required.
• Contribute to the review of policies and standards to ensure up to date and fit for purpose.

• Experience in Financial Services is key
• Ideally a knowledge of FCA regulation
• Good market, risk and business awareness
• Strong analytical ability to interpret data and make sound judgments
• Skilled in identifying and assessing change requirements
• Collaborative team player with the ability to build strong working relationships

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.